A salesperson who replies in five seconds. Always.
ReplAI plugs into your website chat and messengers, knows your catalog by heart, answers at night and on weekends, places the order and calls a human when a human is needed.
Free plan forever · no card required · live in an evening
Electronics store
Usually replies in seconds
- 4
- channels: site, Telegram, WhatsApp, Instagram
- 24/7
- at night, on weekends and at peak hours
- ~5 sec
- typical time to answer a shopper
- $0
- free plan, no card and no deadline
What ReplAI is and why it needs a Google account
ReplAI is a service for online stores: an AI agent answers shoppers in the website chat, Telegram, WhatsApp and Instagram, finds products in the store catalog and places orders. The store owner signs in to the ReplAI dashboard with a password or with a Google account. Through Google the application receives only the name and email address — enough to recognise the owner at sign-in. We request no access to mail, drive, contacts or calendar, never pass this data to third parties and never use it for advertising.
How we handle your dataWhat it looks like in practice
The shopper sees the product inside the conversation; you get a finished order and the numbers behind the agent. None of it is assembled by hand.
Found one in your budget — here is the popular pick:
Acer Aspire 5 · 16/512 GB
$659 $739
In stock, 4 left
I’ll take it
Order #128
New- Customer
- Aigul
- Phone
- +996 555 12-34-56
- Delivery
- Bishkek, today before 8 pm
- Items
- Acer Aspire 5 · 1 pc
- Channel
- Website chat
Owner has been notified
Conversations
184+23%
Orders
31+12%
Automation
78%
Reply time
4.6 s
Conversations this week
One agent, every channel
Shoppers write where it suits them. Conversations from all channels land in one inbox, and history follows the customer across them.
Website chat
A widget you add with one line of code. Colors, greeting and branding follow your store, not ours.
Telegram
Your own store bot. Same catalog, orders and human handoff as the website chat.
Official WhatsApp Business through the Meta Cloud API — no phone tied to a single device.
Direct messages answered by the same rules: catalog, prices, availability, checkout.
What the agent does out of the box
This is not a scripted “press 1 for delivery” bot. The agent understands the question, decides where to look and does the work.
Knows the catalog and stock
Searches by meaning rather than exact wording: “something for the garden under $60” finds the right thing. Prices and availability come from your data, never from the model’s imagination.
Takes the order
Collects items, name, phone and address, creates the order in your dashboard and notifies you. Orders live on a board with clear statuses.
Your knowledge base
Upload delivery terms, warranty, price lists or an FAQ — the agent answers from your documents instead of general internet knowledge.
Calls a human at the right moment
“Let me talk to a manager”, a dispute or an edge case goes to an operator, who picks the conversation up in the dashboard with the full history.
Remembers the conversation
A phone number given at the start is not asked for again. Long conversations are summarised into memory instead of being cut off.
Shows what is happening
Conversations, order conversion, automation share, reply time, frequent questions. You see where the agent won and where a shopper left unanswered.
Setup takes an evening, not a quarter
Three steps. A developer is only needed for the first one — and not always.
- 1
Load your catalog
Pull it from your site by URL (OpenCart has a ready extension), import a file or add products by hand. Prices and stock refresh automatically.
- 2
Describe your store
Delivery, payment, warranty, tone of voice. Plain instructions in human language — no scenario programming.
- 3
Turn on the channels
One line for the website widget, a token for Telegram, a connection flow for WhatsApp and Instagram. Try it in the playground, then go live.
The catalog syncs itself
An OpenCart store installs the ReplAI Feed extension — products, promotions and pages flow into the agent and refresh every half hour. Any other site can use the open feed format: your developer exposes one URL and the rest happens on its own.
- Prices, stock and sale prices with an end date
- Tens of thousands of items — search stays fast
- The extension updates itself; the dashboard shows its version
$ GET /index.php?route=extension/feed/replai
$ { "products": 12 480, "promotions": 36 }
$ { "updated": "каждые 30 минут" }
Pricing
You pay for the agent’s work, not for storage. The free plan is not a 14-day demo — it stays free.
Free
Try it on real shoppers
$0/ mo
- 5,000 tokens per month
- 1 agent, up to 50 products
- Website chat and Telegram
- Knowledge base and catalog search
- Order taking
Pro
The working plan for a store
$39/ mo
- 60,000 tokens per month
- 3 agents, up to 1,000 products
- All channels: site, Telegram, WhatsApp, Instagram
- Operators can take over a conversation
- Your own provider key and model choice
- Analytics and token top-ups
Business
Several stores and a team
$129/ mo
- 250,000 tokens per month
- 10 agents, up to 10,000 products
- Up to 10 teammates with roles
- Every agent tool, no limits
- Advanced analytics
- Priority support
A token is a unit of agent work. One reply to a shopper costs a few tokens.
Frequent questions
How does signing in with Google work?
The “Sign in with Google” button on the login page opens Google’s consent screen. From it ReplAI receives only your name and email address — enough to recognise you at sign-in and show your name in the dashboard. We do not request access to mail, drive, contacts or calendar, never pass this data to third parties and never use it for advertising. You can revoke access in your Google account settings at any time.
Does the agent invent products and prices?
Prices, availability and specs come from your catalog — the agent does not answer from the model’s memory. If an item is missing, it says so and offers an alternative. Model-written descriptions are still worth reviewing.
What happens when the agent cannot cope?
It hands the conversation to an operator: a notification appears in the dashboard and your teammate continues in the same thread with full history. The shopper switches nothing.
Do I need a developer?
For the website chat — one line in your template, usually done by whoever maintains the site. OpenCart stores get a ready extension. Everything else — catalog, prompt, channels — is configured in the dashboard.
Which languages does the agent speak?
The shopper’s language. Russian and Kyrgyz are everyday work, English too. Tone of voice is set by you in the store instructions.
What happens when tokens run out?
The agent stops replying, while the dashboard, catalog and conversations stay in place. Paid plans can top up tokens without waiting for the next month.
Who owns the data and the conversations?
You do. We process them to run the service and do not use them to train models. Details are in the privacy policy.
Let the store answer while you sleep
Create an agent, load the catalog and watch the first conversations show how many questions it closes without you.