Knows what you sell.
Products, prices, and stock from your catalog. Shipping and warranty from your store policies.
Great service.Every conversation.
Meet ReplAI. The AI assistant that knows your store, helps customers find the right product, and turns conversations into orders.
Free plan, no card requiredBehind a simple answer. An entire system.
Knowledge, context, and action. Connected to help your customers and move your business forward.
Takes the next step.
Finds the right product, confirms the details, and creates an order. From the first question to a purchase.
Works alongside you.
Hands complex questions to your team with the full conversation. Step in whenever you need to.
Helps them choose. Takes the order.
A customer asks about a product. ReplAI finds an option, confirms the details and creates an order. See how one conversation becomes a purchase.
ReplAI dashboard · ConversationsExample: fictional store and shopper
Aigul
Agent replyingHi! Looking for a laptop for university under $700
2:28 pmHello! Three models fit your budget. The popular one is the Acer Aspire 5, 16/512 GB, $659 — 4 in stock.
2:28 pmWhat about warranty?
2:30 pm24 months on this model, serviced in the city centre. That comes from your knowledge base.
2:30 pmCustomer card
- Channel
- Website chat
- Page
- /laptops/acer
- First visit
- Today, 2:26 pm
- Looking for
- Laptops under $700
The card is built from the conversation: the agent keeps what the shopper said themselves.
The agent answers from your catalog. Price, stock and specs come from your catalog, not from the model’s memory. If an item is out of stock, the agent says so and offers something close.
Your products. Your policies. Its answers.
ReplAI looks up prices and stock in your catalog, and shipping and warranty terms in your knowledge base. You provide the information behind its answers.
Explore an example
ProductsKnowledge base
ProductsPriceStock
Acer Aspire 5$6594
Lenovo IdeaPad 3$5690
HP Pavilion 15$7392
Laptop warranty01
Acer laptops carry a 24-month warranty. Service is available in the city centre. A receipt and warranty card are required.
Customer
How much is the Acer Aspire 5? Is it in stock?
Found in your storeAcer Aspire 5
$659 · 4 in stock · 16/512 GB
ReplAI reply
The Acer Aspire 5, 16/512 GB, is $659. We have 4 in stock. Would you like to place an order?
ProductsReplAI reply
Interactive example · fictional data
Meet customers where they are.
On your website or in a messenger, ReplAI uses your store’s catalog and policies. Your team sees conversations in one workspace.
Website chatTelegramWhatsAppInstagramSoon
All conversations03
AigulOrder created
Order #128
Interactive example · fictional data
An agent that helps. A team in control.
Hand complex questions to a teammate. They can read the conversation and pick it up. The agent pauses while a human replies.
Operator handoff
Conversation events
Human assistance requested
Interactive example · fictional data
Introduce ReplAI to your store.
Set up your agent and check its answers before talking to customers. It all starts in your workspace.
01
Add your knowledge
Connect your catalog and add shipping, payment and warranty policies.
02
Check the answers
Ask your own questions in a test conversation and refine the agent instructions.
03
Connect a channel
Install the website widget or connect a messenger using the setup guide.
Pay for the agent’s work
You pay for the agent’s work, not for storage. The free plan is not a 14-day demo — it stays free.
Free
Try it on real shoppers
$0/ mo
- 5,000 tokens per month
- 1 agent, up to 50 products
- Website chat and Telegram
- Knowledge base and catalog search
- Order taking
Recommended
Pro
The working plan for a store
$39/ mo
- 60,000 tokens per month
- 3 agents, up to 1,000 products
- All channels: site, Telegram, WhatsApp, Instagram (soon)
- Operators can take over a conversation
- Your own provider key and model choice
- Analytics and token top-ups
Business
Several stores and a team
$129/ mo
- 250,000 tokens per month
- 10 agents, up to 10,000 products
- Up to 10 teammates with roles
- Every agent tool, no limits
- Advanced analytics
- Voice message transcription
A token is a unit of agent work. One reply to a shopper costs a few tokens.
Frequent questions
How does signing in with Google work?
The “Sign in with Google” button on the login page opens Google’s consent screen. From it ReplAI receives only your name and email address — enough to recognise you at sign-in and show your name in the dashboard. We do not request access to mail, drive, contacts or calendar, never pass this data to third parties and never use it for advertising. You can revoke access in your Google account settings at any time.
Does the agent invent products and prices?
Prices, availability and specs come from your catalog — the agent does not answer from the model’s memory. If an item is missing, it says so and offers an alternative. Model-written descriptions are still worth reviewing.
What happens when the agent cannot cope?
It hands the conversation to an operator: a notification appears in the dashboard and your teammate continues in the same thread with full history. The shopper switches nothing.
Do I need a separate number for WhatsApp?
No. Connect the number that already runs in the WhatsApp Business app: click “Connect” in the dashboard, pick the number in Meta’s window and confirm it in the app on your phone. The app keeps working, and if you answer a customer yourself, the agent goes quiet in that conversation. The agent replies to everyone who writes to this number, so use a working number, not a personal one. You can also set up a new number just for ReplAI.
Do I need a developer?
For the website chat — one line in your template, usually done by whoever maintains the site. OpenCart stores get a ready extension. Everything else — catalog, prompt, channels — is configured in the dashboard.
Which languages does the agent speak?
The shopper’s language. Russian and Kyrgyz are everyday work, English too. Tone of voice is set by you in the store instructions.
What happens when tokens run out?
The agent stops replying, while the dashboard, catalog and conversations stay in place. Paid plans can top up tokens without waiting for the next month.
Who owns the data and the conversations?
You do. We process them to run the service and do not use them to train models. Details are in the privacy policy.
Your nextgreat conversation.
Create an agent, load your products and watch the first conversations show what it closes without you. The free plan has no deadline.